There are many of point of sale options out there, so how do you go about choosing the right one? Different companies include different features and integrations, so choosing a trustworthy, quality system can seem impossible. Selecting a POS system that isn’t right for your restaurant could cost you in the long run, so taking the time to explore your options and choose the best product is imperative.
When picking a system, there are many factors to take into consideration. Depending on what kind of restaurant you’re running, you might need one that works for a table or quick service or maybe something in between. Here are some of the main factors to focus on when selecting your POS system:
Consider your needs
It’s hard to pick the right POS if you don’t know what you need. Identify the kind of business you’re running and what specific features you need to achieve your vision.
Are you looking for a system that offers a delivery feature? Is your fast casual restaurant in need of online ordering or self-service kiosks? Perhaps your bar or nightclub is looking for ways to increase speed and productivity through ticket management. Ask yourself, “what does my business require to be successful?”
So, lay it all out. Identify your needs and find the system that will fulfill them.
Know what’s what
When choosing which system to install, it’s probably a good idea to know about the different kinds of POS. The main two options in the restaurant industry are traditional systems and cloud-based.
Traditional POS systems store your restaurant’s data on an in-house server. This means the way to access your sales, profit, and other valuable information is through a single server located in your restaurant. Some businesses prefer this method, as it has been the most common form of POS until recently. Traditional systems are familiar, however, there are newer models to consider.
Cloud-based point of sale is a modern choice. Rapidly increasing in popularity due to their ease of use and efficiency, cloud-based systems store data on remote servers that can be accessed from any device with an internet connection. If you’re someone who likes the freedom to manage your restaurant from anywhere at any time, installing a cloud-based system might be the right choice for you.
If you’re lucky, the system you choose will have some additional features. MobileBytes provides a cloud-based POS that not only thrives in a variety of restaurant environments but includes features to engage restaurant guests, as well.
The MobileBytes Guest App is for food lovers looking to simplify their dining experience. Any restaurant with a MobileBytes POS system automatically appears on the Guest App, showing users extra features the restaurants offer including Skip the Line, Rewards, Scan to Pay, and Order Ahead (just to name a few.)
With MobileBytes POS and Guest App, restaurants and customers can engage with each other for a more enjoyable dining experience. So if you’re looking for some cool features, MobileBytes has you covered!
Price and support
The biggest question everyone has when choosing a point of sale system is the dreaded “how much does it cost?” No one likes asking, but it is one of the most significant deciding factors when selecting a system for your restaurant. Quality matters, functionality matters, and surprise, surprise — price matters!
POS systems come in a range of prices. Depending on the system, you could spend more or less money to receive better or worse functionality. Review your options and decide how much you’re willing to spend on a high-quality POS for your establishment.
Additionally, take into consideration the support offered with the system. Some companies sell direct while others sell their software through a network of local resellers, some of which (like MobileBytes resellers) provide on-site installation and support. The point of sale system is one of the most critical components to running a successful restaurant, so making sure you have a proper setup and attentive support is vital.
Select your system
Once you’ve identified your restaurant’s specific needs, researched available systems and their features, and decided how much you want to spend, choosing which system is right for you is the last step.
There are many factors to consider, but once you make your choice, the hard part is over! Selecting the right POS for you will not only lift an enormous weight off your shoulders but will be a big step in ensuring your restaurant’s efficiency and success.
There is no right way to go about choosing your POS. The process of selecting a system will vary depending on the needs of your restaurant. Chad Glover from Starland Pizzeria and Pub in Athens, Georgia is just one example of someone who knew is restaurant needed a new point of sale system.
Once Glover identified Starland’s needs and reviewed the different types of systems, he knew he wanted to make the switch from traditional POS to cloud-based.
“We needed to replace a system that was becoming difficult to support,” said Glover. “We wanted a cloud solution that was affordable, had the features we needed like online ordering and KDS, and would be reliable.”
After working with Postec Inc. to explore his options, Glover found that MobileBytes’ cloud-based POS was the right system for him.